Cartier Sues Online “Flash” Retailer HauteLook Over Watch Sales
Cartier has sued HauteLook, Inc. in federal court in Manhattan alleging the Los Angeles-based retailer falsely claims to offer new Cartier goods at deep discounts based on a special relationship with the brand. Cartier’s complaint states that it has no relationship with HauteLook, and that the retailer is selling secondhand Cartier watches and other goods as new. The complaint, filed August 3, states that the Hautelook website contains the claim “no secondhand merchandise, ever.” Cartier says that through its agents, it purchased 5 Cartier watches from HauteLook, and after reviewing the timepieces and information based on serial numbers, Cartier concluded that all 5 watches were “used and therefore secondhand.”Cartier claims the watches also showed scratches and evidence of poor polishing and improper repair. One watch was delivered in a damaged Baume & Mercier box, and on certain Certificates of Authenticity included with Cartier products, the authori

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