Had Customer Service Problems With A Major Luxury Watch Company?
If so, I would like to know about it. I am assisting a major US national news source on a story regarding some of the problems in terms of customer service, as well as watch servicing at luxury watch companies and their retail stores. If you have had experiences with any of the major luxury watch companies that you feel were unacceptable or poorly handled, you could be helping out in a big way. Not only will you be helping other watch buyers and owners, but you'll help send a powerful message to watch companies that customer service and post-sales support is an area they need to focus on more if they are currently in a poor state.Share who the company you were dealing with was, what happened, if they did anything to help resolve it, and your overall feelings about the matter.I don't think your name or information will need to be used if you are written about, so don't worry about that. To share your stories you can either comment on this post or contact me here. Many of you have had is

Buying AP origins Jamaica
Guys - I am considering buying a previous owned AP Panda which originates from Jamaica. Watch was originally purchased Nov 2012 and appears to have all paperwork and guarantees appropriately stamped and the retailer checks back to 'Jewels in Paradise' who are listed as an AP authorised dealer.My questions are : Is a Nov 2012 watch likely to be a good or bad one Ser no H75XXXXAnything I need to look out for apart from the obvious that it is genuine ? Going to have to sell my Rolex Daytona and an Omega 8500 to fund so I am keen to cover all bases.Finally, any issues with provenance / warranty coming from Jamaica Thanks in advance

My new free Patek 5712
And the VERY expensive tie (and loupe) I had to buy to get it. Thanks for everyone's help and advice over the past 6 months or so. This beauty was the eventual winner over a number of contenders from Rolex, AP, and Patek. A gift to myself for my 40th. Patek just seemed appropriate!Sent from my iPhone using Tapatalk

Finally got my daytona C
Got my daytona yesterday evening.Like it so much...will be my daily watch for the next a few months.

Sometimes a new dial
giving the watch a new look.