Had Customer Service Problems With A Major Luxury Watch Company?
If so, I would like to know about it. I am assisting a major US national news source on a story regarding some of the problems in terms of customer service, as well as watch servicing at luxury watch companies and their retail stores. If you have had experiences with any of the major luxury watch companies that you feel were unacceptable or poorly handled, you could be helping out in a big way. Not only will you be helping other watch buyers and owners, but you'll help send a powerful message to watch companies that customer service and post-sales support is an area they need to focus on more if they are currently in a poor state.Share who the company you were dealing with was, what happened, if they did anything to help resolve it, and your overall feelings about the matter.I don't think your name or information will need to be used if you are written about, so don't worry about that. To share your stories you can either comment on this post or contact me here. Many of you have had is

Don't be afraid of the 15450...
I get the sense that many chaps avoid the 15450 because 37mm seems too small...in fact, I myself struggled to pull the trigger for this very reason.I'm glad I finally got over this mental barrier and went for it, it's the perfect size for my wrists which are 6.5 ish.I have a Daytona which is a nice size also, and a Sea Dweller which works well for when I want a more casual look and when I don't think a bulkier watch looks out of place. But the AP is just perfect for me, so much so that my dealer is now on the lookout for a blue dial model (I was originally going to swap the dial, but the silver is so nice that I've decided to double up instead).A nice watch only looks nice if it's worn by the right person, and size of watch vs size of wrist is a critical factor. I know some people with similar sized wrists that wear a large ROO and it works for them, because it suits their character and the way they dress generally, but on me it would look ridiculous.So if you have smallish wrists, if

Roo ti
Hi Guys ! Found a interesting looking ROO in Ti which I knew about but hadn't see in the flesh before. Wore it & loved it. Gives you the look without the heft. I wanted to see who on the forum owns it and has had experience with this piece before I really give it a closer look. Happy Thanksgiving Guys. 🍗🍻

Milgauss Lume Question
So, is this right?Hands on all milgauss are always green lume.If plots are white, their lume color is greenIf plots are orange, their lume color is blueDid I get that right? So is this the only current model that uses the older green lume?

Decided to check accuracy
I have now owned my first Rolex, a 114200 Air King, for 10 years. It is probably the closest watch I have to being a daily wear because of it's size and comfort.I decided yesterday to check the accuracy against the NIST atomic clock online. Being that it has a hacking second hand this was easy to do. The results: the watch gained approximately 6 seconds in 24 hours. I was going to reset it but today I head out of the country for 8 days so I am going to leave it alone and re-test when I get home.Does this seem about normal considering the age and it has never been serviced?